AGREEMENT TO OUR LEGAL TERMS

We, the entity known as Nouvelle Innovator ('Company', 'we', 'us', or 'our'), are the operators of the website nouvelleinnovator.com, referred to as the 'Site'. In addition, we oversee any other associated products and services that pertain to or are linked to these legal terms, collectively termed as the 'Legal Terms' (altogether known as the 'Services').

These Legal Terms establish a legally enforceable agreement between you, whether as an individual or on behalf of an entity ('you' or 'customer'), and Nouvelle Innovator. This agreement pertains to your utilization of and interaction with the Services provided. Your access to the Services implies your acknowledgment, comprehension, and consent to abide by these Legal Terms in their entirety. In the event that you do not concur with all aspects of these Legal Terms, it is explicitly indicated that you are prohibited from utilizing the Services, and you must promptly cease any further usage.

INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

The entire content of the Website, including text, images, graphics, videos, and logos, remains the sole property of Nouvelle Innovator or its licensors. This content is protected under copyright and other relevant intellectual property laws. This also includes elements such as the underlying code, databases, functions, software, website designs, media, text, images, and graphics within the Services (referred to as the 'Content'). Additionally, the trademarks found within the Website and its Services (referred to as the 'Marks') are also owned by us.

Your use of our Services

Subject to your agreement with these Legal Terms, which includes the section on 'PROHIBITED ACTIVITIES' below, we provide you with a limited and non-transferable permission to:

Use the Services

Save or print a portion of the Content that you are allowed to access.This permission is only for your personal use or for your internal business needs.However, except as mentioned in this section or in other parts of our Legal Terms, you cannot copy, combine, publish, upload, display, convert, translate, send, distribute, sell, license, or otherwise use any part of the Services, Content, or Marks for any commercial purpose, unless you have received our written permission.

If we ever let you share, copy, or display any part of our Services or Content, you need to mention that we are the owners or licensors of the Services, Content, or Marks, and ensure that any copyright or ownership notice is visible when you share, copy, or display our Content.

We keep all the rights that are not specifically given to you in relation to the Services, Content, and Marks.

If you violate these Intellectual Property Rights, it will be considered a serious violation of our Legal Terms, and your right to use our Services will end immediately

Your submissions

Before using our Services, carefully review this section along with the 'PROHIBITED ACTIVITIES' section. This will help you understand both the rights you grant us and the responsibilities you have when posting or uploading any content through our Services.

Content Submissions

When you directly send us any questions, comments, suggestions, ideas, feedback, or other information about our Services ('Submissions'), you are agreeing to give us all intellectual property rights related to that Submission. This means we'll own the Submission and can use and share it freely for any lawful purpose, whether commercial or not, without needing to acknowledge or compensate you.

You are responsible for what you post or upload

When you send us Submissions through any part of our Services, you confirm that you've read and agreed to our 'PROHIBITED ACTIVITIES.' You also agree not to post, send, publish, upload, or transmit any Submission through our Services that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading.

To the extent allowed by the law, you're giving up any moral rights you might have to such Submissions. You also promise that any Submission you make is either original to you or that you have the necessary rights and licenses to submit it. You confirm that you have the full authority to grant us the rights mentioned above regarding your Submissions. Additionally, you're assuring us that your Submissions are not confidential information.

You are fully responsible for your Submissions. If you breach

(a) this section,

(b) any third party's intellectual property rights, or

(c) applicable law, you agree to reimburse us for any losses we might incur as a result.

USER REPRESENTATIONS

By using the Services, you confirm and promise that:

(1) the information you provide during registration is truthful, correct, up-to-date, and complete;

(2) you will keep this information accurate and update it promptly if needed;

(3) you have the legal right to use the Services and agree to follow these Legal Terms;

(4) you are of legal age in your area, or if you're not, you have permission from a parent or guardian to use the Services

(5) you won't use any automated or non-human methods, like bots or scripts, to access the Services;

(6) you won't use the Services for anything illegal or not allowed; and

(7) your use of the Services won't break any laws or rules.

If you provide information that's incorrect, not current, or incomplete, we can stop your account and say no to your current or future use of the Services (or part of them).

USER REGISTRATION

Registration might be necessary for accessing the Services. You agree to maintain the confidentiality of your password and are accountable for all activities on your account. We retain the authority to modify, recover, or adjust a username you pick if we conclude, at our sole discretion, that the chosen username is unsuitable, offensive, or objectionable.

SERVICES OFFERED

(a)The Design policies for design services, such as logo creation, letterhead design, business card design, website design, packaging design, uniform and dress code design, advertising and marketing material design (including brochures, flyers, and posters), social media profile design, signage and storefront design, product design, and corporate stationery design – encompassing items like envelopes, notepads, pens, and other branded office supplies – as well as video design services like introductory animations, product videos, corporate videos, social media videos, webinars and tutorials, event videos, explainer videos, testimonials, case studies, advertisements, commercials, and video end screens, or any related to these, will be detailed separately on the website. Kindly review these policies before making any purchases.  

(b)The policies for Custom Software Development services encompass a range of offerings, including:

Tailored Software Solutions
Application Development
Custom App Creation
Software Maintenance (such as Software Support, Bug Fixing, Code Refactoring, Continuous Improvement, and Software Upgrades)
SaaS Solutions (such as Cloud-Based Software, On-Demand Software, Web-Based Applications, Subscription Software, and Hosted Software Solutions)
These policies will be strictly adhered to upon signing the contract agreement.

(c)The hosting-related support services like Outsourced Support,Web Hosting Support,Server Management,Server Monitoring & Rescue,Security Monitoring,Initial System Tuning & Hardening,Regular Server Updates & Patching,Backup Monitoring & Audits,Security Audits & Hardening,Performance Tuning,Hardware Fault Resolution,Website Monitoring & Rescue,Website Maintenance,Server/App Migrations,Mail Error Fixes,SSL Setup & Renewals,Server User Management,Load Balancer Maintenance will be provided, and strict adherence to these policies will be ensured upon signing the contract agreement.

(d)Maintenance of hosting or website maintenance is subject to the maintenance terms outlined in the maintenance terms accessible on the website.

(e)SEO Service is subject to the seo terms outlined in the seo terms accessible on the website.

PURCHASES AND PAYMENT

We accept the following methods of payment:

  • Visa / Mastercard
  • UPI / NEFT / RTGS / IMPS

When making purchases through our Services, it's important that you provide accurate and up-to-date information for your account and payment details. This includes your email address, payment method, and card expiration date. We may add sales tax as required. Prices can change at any time, and all payments should be made in INR.

You agree to pay the prices listed for your purchases along with any applicable fees. By placing an order, you authorize us to charge your chosen payment method for the total amount. If your order involves recurring charges, you permit us to charge your payment method on a recurring basis without needing individual approval for each charge, until you cancel the order.

We have the right to fix any errors in pricing, even after receiving payment. We also reserve the right to decline any orders placed through our Services. We might limit or cancel orders based on factors such as the customer's account, payment method, or any details. We can also restrict orders that seem to come from dealers, resellers, or distributors.

Payment for Services

Our premium features and services require payment. You must pay the associated fees using the designated payment method as specified in the provided pricing and payment terms. Payment is due when you start using the paid service. Failure to pay or declined payments might lead to the suspension or termination of access to the premium features or services.

Billing Information

It's crucial that you provide accurate billing and contact information. In case of any false information, such as TAX IDs or contact details, it will lead to suspension of service.

Invoice Disputes

Using credit cards, charge cards, electronic funds transfers, electronic checks, or any other payment method in a wrongful or deceitful manner goes against the terms of this Agreement. If we find that such misuse or fraudulent use has occurred, as judged by us, we have the right to inform government and law enforcement bodies, credit reporting agencies, financial institutions, and/or credit card companies.

Recurring Payments

For recurring billing plans, we have permission to charge your payment method at set intervals. You can cancel the subscription based on the cancellation policy on the website.

Refunds

Refund policies for paid services or products will be detailed separately on the website. Please review these policies before making any purchases.

Taxes

You're responsible for any applicable taxes or duties related to your use of the paid services. All prices are displayed in INR. You're also responsible for any currency conversion fees if applicable.

GST Tax Regulation

In accordance with India's Goods and Services Tax (GST), all documents related to invoices, receipts, etc., will follow the new GST regulations from July 1st, 2017.

Changes to Pricing

We reserve the right to change the pricing of our premium features or any services at any time. However, changes in pricing won't affect active subscriptions; they will only apply to new or renewed subscriptions.

Late Payments

If you don't make payments on time, we might suspend or terminate access to paid services. You might also be responsible for collection costs and fees.

Third-Party Payment Processors

We use third-party payment processors for transactions. Your use of these services is subject to their terms and conditions and privacy policies. We're not accountable for any issues arising from these third-party services.

Payment Methods

Payments for services must be made using the payment methods specified on the website. We may reject payments from certain gateways for specific services.

Cash Payments

We don't accept cash payments for any services provided on the website.

Service Activation

Service activation occurs once we receive 100% payment and confirm its reflection in our account. For custom design and development services, a 50% down payment is needed. The remaining balance is due upon product delivery, following the contract terms.

Free Values

Certain features, products, or services may be extended to you without charge ('Free Values'). These Free Values are expressly non-redeemable against other products, packages, bills, or offerings.

General

Please understand that any delays in payment processing due to banks or third-party entities are beyond our control.

REFUNDS POLICY

Refunds are subject to the refund terms outlined in the refund policy accessible on the website.

PROHIBITED ACTIVITIES

You should only use the Services for their intended purposes, as specified by us. The Services must not be employed for any other objectives, unless we have explicitly endorsed or approved such usage for commercial purposes.

As a user of the Services, you agree not to:

  • Collect or compile data or content from the Services to create a database, compilation, or directory without our written permission.
  • Attempt to deceive or mislead us or other users, particularly in trying to obtain sensitive account information like user passwords.
  • Disable or manipulate security features of the Services, including measures that prevent or limit the use or copying of Content or enforce restrictions.
  • Harm our reputation, us, or the Services in any way that we view as negative.
  • Use information obtained from the Services to harass, abuse, or harm others.
  • Misuse our support services or submit false reports of abuse.
  • Use the Services in a way that goes against applicable laws or regulations.
  • Unauthorized framing or linking to the Services.
  • Upload viruses or malicious content that disrupts others' use of the Services.
  • Engage in automated actions that overload the system or extract data.
  • Remove copyright notices from Content.
  • Pretend to be another user or person.
  • Transmit mechanisms that collect or transmit information without user consent.
  • Disrupt the Services or connected networks.
  • Harass or threaten our employees or agents providing the Services.
  • Attempt to bypass measures preventing access to the Services.
  • Modify or copy the Services' software, unless permitted by law.
  • Attempt to reverse engineer the software.
  • Use automated tools to access the Services.
  • Use buying or purchasing agents for Services transactions.
  • Improperly gather usernames or email addresses for sending unsolicited emails.
  • Use the Services in competition with us or for revenue-generating purposes.

FORCE MAJEURE

We shall not be responsible for any failure or delay in performing our obligations under these Terms of Use due to circumstances beyond our reasonable control, including, but not limited to, acts of nature, acts of government, riots, war, strikes, labor disputes, fire, flood, pandemic, or any other Force Majeure event.

WEBSITE MAINTENANCE

We reserve the right to periodically perform maintenance on the Website, which may lead to temporary unavailability. Our utmost endeavour is to mitigate disruptions and inconveniences for our users.

LEGAL STUFF

The content provided on the Website is intended solely for general informational purposes and should not be construed as legal, financial, or professional advice. For tailored advice regarding specific situations, you are advised to consult with appropriate professionals.

USER DATA

We will retain specific information that you send to the Services to effectively manage the performance of the Services. This includes data connected to your usage of the Services. While we regularly back up data as part of our standard procedures, you hold complete responsibility for all data you transmit or that is connected to any actions you take using the Services. You acknowledge that we will not be held liable for any loss or damage to such data, and you hereby give up any potential claims against us stemming from such loss or damage to that data.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By accessing the Services, sending us emails, or filling out online forms, you are engaging in electronic communications. You agree to receive these communications electronically, and you acknowledge that any agreements, notifications, disclosures, and other messages we provide to you through email or on the Services fulfill the legal obligation for written communication. YOU ALSO CONSENT TO THE USAGE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AS WELL AS THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS FOR TRANSACTIONS INITIATED OR COMPLETED BY US OR THROUGH THE SERVICES. Through this, you waive any rights or obligations under any laws, regulations, rules, or ordinances in any jurisdiction that demand a physical signature or the retention of non-electronic records, or that require payments or credits through means other than electronic methods.

MISCELLANEOUS

These Legal Terms, along with any policies or rules we post on the Services or related to the Services, make up the complete agreement between you and us. Our decision not to exercise or enforce any right or provision in these Legal Terms does not mean we are giving up that right or provision. These Legal Terms are in effect to the fullest extent allowed by the law. We can transfer our rights and responsibilities to others whenever needed. We are not responsible for any loss, damage, delay, or failure to act that is beyond our control. If any part of these Legal Terms is found to be against the law, invalid, or unenforceable, that part is separate from the rest of the Legal Terms and doesn't affect the validity of the remaining parts. These Legal Terms don't create a partnership, joint venture, employment, or agency relationship between you and us. You agree that these Legal Terms are not unfavorable to us just because we wrote them. You also give up any objections based on the fact that these Legal Terms are in electronic form and haven't been physically signed by the parties involved.

COPYRIGHTS AND TRADEMARKS

All trademarks, service marks, logos, and copyrighted materials displayed on the Website are the property of their respective owners. Unauthorized use of these materials is strictly prohibited without obtaining prior written consent.

CONTRIBUTION LICENCE

Both you and our services agree that we have permission to use, store, process, and utilize any information, personal data, and choices you provide through our services.

If you share suggestions or feedback about our services, you agree that we can use and share that feedback for any purpose without needing to pay you.

We don't claim ownership of your contributions. You still own everything you contribute, including any intellectual property or other rights connected to it. We're not responsible for any statements or content you share through our services. You take full responsibility for what you contribute, and you also agree not to hold us legally responsible or take any legal action against us concerning your contributions.

GUIDELINES FOR REVIEWS

If you decide to leave reviews or ratings on our platform, please follow these guidelines:

  1. Personal Experience: Only write reviews if you've directly interacted with the person or entity you're reviewing.

  2. Respectful Language: Keep your reviews free of offensive language, profanity, or any type of hateful speech.

  3. No Discrimination: Your reviews must not contain references that discriminate based on factors like religion, race, gender, nationality, age, marital status, sexual orientation, or disability.

  4. Legal References: Avoid mentioning any illegal activities in your reviews.

  5. Unbiased Reviews: If you're leaving negative reviews, make sure you're not associated with competitors of the subject you're reviewing.

  6. No Legal Conclusions: Refrain from making judgments about the legality of someone's actions.

  7. Accuracy: Your reviews should be truthful and not include false or misleading statements.

  8. No Review Campaigns: Don't organize efforts to encourage others to post reviews, positive or negative.

Please understand that we have the right to accept, reject, or remove reviews at our discretion. We are not obligated to review or delete reviews, even if they are seen as objectionable or inaccurate. Reviews are not endorsements from us, and they may not reflect our opinions or those of our partners. We are not responsible for reviews or any claims, liabilities, or losses resulting from them. By posting a review, you grant us the right to use, modify, and distribute the content related to that review worldwide.

THIRD-PARTY WEBSITES AND CONTENT

We offer certain products and services from third-party sources. These third-party providers have their own rules and conditions. Any discounts, offers, or promotions they provide also come with their own rules and limits. It's important to directly review the terms and conditions of any purchase or use of goods and services with the specific third-party provider.

Please note that we don't guarantee the quality, availability, or timeliness of goods and services from third-party providers, and we're not responsible for them. When dealing with these providers, you assume the associated risks. We can't ensure that the information about third-party providers is completely accurate or comprehensive. We don't act as an agent, representative, trustee, or fiduciary for you or the third-party provider in any transaction.

Our Services may include links to other websites (referred to as 'Third-Party Websites'), and you might encounter content such as articles, pictures, videos, or software from other sources (referred to as 'Third-Party Content'). We don't verify these Third-Party Websites and Content for accuracy, appropriateness, or completeness. We're not responsible for these Third-Party Websites or Content, including their accuracy, opinions, or privacy practices.

If you click on links to leave our Services and visit other websites, or if you use or download content from these other sources, you're doing so at your own risk. Our terms no longer apply in those cases. It's advisable to review the rules and privacy practices of those other websites. Any purchases you make on those websites are solely between you and the other company, and we're not responsible for them. We don't endorse or guarantee items on these Third-Party Websites, and we're not liable for any issues arising from your purchases there. Additionally, if you encounter problems with Third-Party Content or other websites, we're not liable for those either.

ADVERTISERS

In some parts of the Services, like sidebars or banners, you might see ads and other info from advertisers. We're just giving them space for their ads, and we don't have any other connection with them.

SERVICES MANAGEMENT

We have the right, though not an obligation, to:

  1. Keep an eye on the Services to make sure no one breaks these Legal Terms.
  2. Take appropriate legal actions against anyone we believe is breaking the law or these Legal Terms. This might include reporting them to the police.
  3. Decide on our own whether to let you post things on the Services. We can also limit or stop the availability of what you post, if it's possible for us to do so.
  4. Choose to remove or stop files and content from the Services if they're really big or causing problems for our systems. We can do this without giving a notice or taking any responsibility.
  5. Manage the Services in a way that protects our rights and stuff, and makes sure the Services work the way they're supposed to.

PRIVACY POLICY

Your use of the Website is also subject to our Privacy Policy, which can be accessed at Privacy Policy Policy of website.

TERM AND TERMINATION

These Legal Terms will be in effect as long as you are using the Services. We have the right to, on our own judgment and without needing to inform you or take responsibility, stop anyone's access to and use of the Services (this could include blocking certain IP addresses) for any reason, even without a reason. This could be due to breaking any promises or rules in these Legal Terms or any applicable laws.

We can stop your use of the Services or remove your account and anything you've posted, whenever we think it's best, without giving you a warning. If we decide to end or pause your account, you're not allowed to make a new account using your name, a fake name, or someone else's name. This applies even if you're doing it for someone else. Apart from ending your account, we might also take legal steps, including going to court, to solve the issue.

MODIFICATIONS AND INTERRUPTIONS

We can change, adjust, or remove things from the Services whenever we think it's necessary, without telling you beforehand. But we're not required to update any information on the Services. If we make changes, stop offering something, or pause the Services, we won't be responsible to you or anyone else for it.

We can't promise that the Services will be available all the time. Sometimes we might have technical issues, need to fix things, or do maintenance, which could cause the Services to not work properly or be temporarily unavailable. We can also change, improve, stop, or pause the Services whenever we want and for any reason, without having to let you know in advance. You agree that we won't be responsible if you can't access or use the Services during these times when they're not available. These Legal Terms don't mean we have to keep the Services working or provide any fixes, updates, or new versions.

CORRECTIONS

The information on the Services might have mistakes like spelling errors, things that are not quite right, or things that are missing. This could include details like descriptions, prices, what's available, and other info. We can fix these mistakes, make things accurate, and update the information on the Services whenever needed. We don't have to tell you before doing this.

DISCLAIMER

Please be aware that the services we provide are given to you as they are available. When you use these services, it's important to understand that you're taking on the associated risks. We want to make it clear that we are not making any promises or guarantees about these services, and we're not responsible if anything goes wrong.

To put it simply, we're not giving you any warranties about the services or their accuracy. If there are mistakes or problems with the content, we're not liable for any harm they might cause you. This includes any harm to you, your property, or your personal or financial information. We can't guarantee that the services will always be available without interruptions, and we're not responsible for any viruses or harmful things that might come from third parties through these services.

Also, please know that if you decide to use products or services from third parties that you find through our services, we're not endorsing or guaranteeing those things. Any transactions you have with these third parties are between you and them. Just like you'd use caution when buying things anywhere else, please do the same here.

LIMITATIONS OF LIABILITY

Under no circumstances will we, our directors, employees, or agents be held liable to you or any third party for damages that include direct, indirect, consequential, exemplary, incidental, special, or punitive damages. These damages could involve loss of profit, revenue, data, or any other losses resulting from your use of our services. Even if we were informed about the possibility of such damages, our liability remains restricted. Regardless of the nature of the claim, our responsibility to you will always be limited to the amount you paid, if any, to us within the last six (6) months leading up to the cause of action. It's important to note that certain laws in the US and internationally may not allow restrictions on implied warranties or the exclusion/limitation of certain damages. If these laws are applicable to you, some or all of the mentioned disclaimers or limitations might not be relevant, and you could have additional rights.

INDEMNIFICATION

By agreeing to these terms, you promise to protect, reimburse, and keep us safe, which includes our affiliated companies, partners, employees, and officers. This means that if anyone makes a legal claim or demand against us because of: (1) your use of our Services, (2) breaking the rules in these Legal Terms, (3) not keeping the promises you made in these Legal Terms, (4) hurting someone else's rights, like their copyrights, (5) harming another user you met through our Services, you will cover any losses, damages, liabilities, or costs, such as lawyer fees, that we might face. We have the right, if we want, to take control of defending against any claim you need to cover. You agree to help us if we do this. We'll do our best to tell you about any claims that fall under this promise as soon as we know about them.

TERMINATION/CHANGE

We reserve the right to modify, suspend, or terminate the Website or any part of it at any time and for any reason without notice.

DISCONTINUATION OF SERVICE

The discontinuation of service is solely at the discretion of our policy, and we reserve all rights to terminate a service and its agreement with immediate effect at any point in time without prior notice. By agreeing to this, you hereby acknowledge that after migrating your respected service to a third-party service, you are bound by its terms, and our terms will no longer be applicable.

Please visit the link provided on our website to access a detailed list of services that have been discontinued.

REFUSAL OF SERVICE

We retain the right to refuse service to any individual or entity for any reason at our sole discretion.

ENTIRE AGREEMENT

This Agreement, along with any referenced policies and documents, replaces all previous conversations, talks, and deals between the parties regarding the discussed topic. This Agreement is the only and complete agreement between the parties concerning the matters included here.

CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Coimbatore, India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Coimbatore, India.